1. What Are Cookies

Cookies are small text files stored on your device while visiting our website. They ensure proper website functionality and help us tailor the site to your preferences.

2. Types of Cookies We Use

On Czysta Materia, we use:

• Essential cookies – necessary for store operations and order processing.
• Functional cookies – remember user preferences, e.g., site language.
• Analytical cookies – help us understand how users interact with the site (no additional personal data is collected).

3. Managing Cookies

Users can manage cookies in their browser settings, including blocking or deleting cookies. Disabling certain cookies may limit site functionality.

4. Consent

By using this website, you consent to the use of cookies in accordance with this policy.

Terms of Use – Czysta Materia

1. General Information

These Terms of Use govern the use of the Czysta Materia online store (hereafter “Store”). By using the Store, users agree to all terms outlined herein.

2. Store Offer

The Store offers unique, handmade sculptures delivered in Poland, EU countries, and Ukraine. All products are crafted by skilled Polish artisans and are one-of-a-kind.

3. Placing Orders

• Orders can only be placed through the online store.
• Accurate contact information and payment details must be provided to place an order.
• The Store reserves the right to verify information and cancel orders in case of incorrect or incomplete data.

4. Payments

• Accepted payment methods: Shopify Payments, credit/debit cards.
• Payment must be completed before order processing.

5. Delivery

• Standard shipping is available within Poland, EU countries, and Ukraine.
• Shipping costs:
• Poland – 39 PLN
• Europe & Ukraine – 59 PLN
• Free shipping for orders over 5000 PLN
• Delivery times depend on the chosen shipping method and destination.

6. Returns and Complaints

• Customers may return items in accordance with the Return Policy.
• Returns are only accepted if the product shows no signs of use.
• Return shipping costs are covered by the customer.

7. Limitation of Liability

The Store is not responsible for damages caused by improper use of products or violation of these terms by the customer.

8. Final Provisions

• The Store reserves the right to update these Terms; the current version is always available on the website.
• Polish law applies to matters not covered by these Terms.